Installation
Problem installing
Started July 13, 2012 by Michael Lucius
I am having the same issue. I am getting the following error. "Internal Server ErrorThe server encountered an internal error or misconfiguration and was unable to complete your request."I know I have it in the right spot and have done all of the permissions correctly. Also, I am using cpanel on brainhost.com and filezilla.
11 replies
Yours is not the same issue. What errors are you getting in your web servers error logs?What version of MySQL and PHP are running on your server? Are you able to install at all or where does it fail?
Error Log:[Sat Jul 14 16:13:42 2012] [error] [client [redacted IP address]] File does not exist: /home/mlmillio/public_html/404.shtml[Sat Jul 14 16:13:42 2012] [error] [client [redacted IP address]] File does not exist: /home/mlmillio/public_html/favicon.ico[Sat Jul 14 16:13:42 2012] [error] [client [redacted IP address]] File does not exist: /home/mlmillio/public_html/404.shtml[Sat Jul 14 16:13:42 2012] [error] [client [redacted IP address]] File does not exist: /home/mlmillio/public_html/favicon.ico[Sat Jul 14 16:13:42 2012] [error] [client [redacted IP address]] File does not exist: /home/mlmillio/public_html/500.shtml[Sat Jul 14 16:13:42 2012] [error] [client [redacted IP address]] SoftException in Application.cpp:256: File "/home/mlmillio/public_html/admin/install.php" is writeable by group[Sat Jul 14 10:54:29 2012] [error] [client [redacted IP address]] File does not exist: /home/mlmillio/public_html/404.shtml[Sat Jul 14 10:54:29 2012] [error] [client [redacted IP address]] File does not exist: /home/mlmillio/public_html/robots.txtAs soon as I hit enter on my domain/admin/install.php is when I get the 500 internal errorPHP Ver: [redacted IP address]MySQL client version: 4.1.22cpsrvd [redacted IP address]
Make sure all your files have the proper permissions on them. The php files especially since it sounds like the server wants them to be something like 644
Also, if that really is your PHP and MySQL version then you may want to update those.PHP [redacted IP address] I don't know if it ever existed, but if it did then it probably went out of style over 10 years ago.MySQL 4.1.22 I am guessing the same.
Have changed everything to 644 except for the three folders(777) and the config.php(666) Still the same error
SoftException in Application.cpp:256: File "/home/mlmillio/public_html/admin/install.php" is writeable by groupThis line means the web server group has write permissions to the file. Chmodding it to 644 gives only the owner write permissions to the file and not the group or other, they only get read permissions.Is there a different error in your logs now?
I have no idea how to update that stuff on the hosting servers. Will have to try and contact them over the next week or so when I am not working. Also, after changing the install.php to 644 I get the following error..."ForbiddenYou don't have permission to access /admin/install.php on this server.Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."
Error Log:[Sat Jul 14 17:50:14 2012] [error] [client [redacted IP address]] File does not exist: /home/mlmillio/public_html/403.shtml[Sat Jul 14 17:50:14 2012] [crit] [client [redacted IP address]] (13)Permission denied: /home/mlmillio/public_html/admin/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable[Sat Jul 14 17:50:03 2012] [error] [client [redacted IP address]] File does not exist: /home/mlmillio/public_html/403.shtml[Sat Jul 14 17:50:03 2012] [crit] [client [redacted IP address]] (13)Permission denied: /home/mlmillio/public_html/admin/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable[Sat Jul 14 17:48:11 2012] [error] [client [redacted IP address]] File does not exist: /home/mlmillio/public_html/403.shtml[Sat Jul 14 17:48:11 2012] [crit] [client [redacted IP address]] (13)Permission denied: /home/mlmillio/public_html/admin/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable[Sat Jul 14 17:48:10 2012] [error] [client [redacted IP address]] File does not exist: /home/mlmillio/public_html/403.shtml[Sat Jul 14 17:48:10 2012] [crit] [client [redacted IP address]] (13)Permission denied: /home/mlmillio/public_html/admin/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable[Sat Jul 14 17:48:09 2012] [error] [client [redacted IP address]] File does not exist: /home/mlmillio/public_html/403.shtml[Sat Jul 14 17:48:09 2012] [crit] [client [redacted IP address]] (13)Permission denied: /home/mlmillio/public_html/admin/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable[Sat Jul 14 17:48:05 2012] [error] [client [redacted IP address]] File does not exist: /home/mlmillio/public_html/403.shtml[Sat Jul 14 17:48:05 2012] [crit] [client [redacted IP address]] (13)Permission denied: /home/mlmillio/public_html/admin/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable[Sat Jul 14 17:47:47 2012] [error] [client [redacted IP address]] File does not exist: /home/mlmillio/public_html/403.shtml[Sat Jul 14 17:47:47 2012] [crit] [client [redacted IP address]] (13)Permission denied: /home/mlmillio/public_html/admin/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable[Sat Jul 14 17:47:45 2012] [error] [client [redacted IP address]] File does not exist: /home/mlmillio/public_html/403.shtml[Sat Jul 14 17:47:45 2012] [crit] [client [redacted IP address]] (13)Permission denied: /home/mlmillio/public_html/admin/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable[Sat Jul 14 17:47:42 2012] [error] [client [redacted IP address]] File does not exist: /home/mlmillio/public_html/403.shtml[Sat Jul 14 17:47:42 2012] [crit] [client [redacted IP address]] (13)Permission denied: /home/mlmillio/public_html/admin/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable[Sat Jul 14 17:47:23 2012] [error] [client [redacted IP address]] File does not exist: /home/mlmillio/public_html/403.shtml[Sat Jul 14 17:47:23 2012] [crit] [client [redacted IP address]] (13)Permission denied: /home/mlmillio/public_html/admin/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable[Sat Jul 14 17:47:19 2012] [error] [client [redacted IP address]] File does not exist: /home/mlmillio/public_html/403.shtml[Sat Jul 14 17:47:19 2012] [crit] [client [redacted IP address]] (13)Permission denied: /home/mlmillio/public_html/admin/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable[Sat Jul 14 17:46:44 2012] [error] [client [redacted IP address]] File does not exist: /home/mlmillio/public_html/403.shtml[Sat Jul 14 17:46:44 2012] [crit] [client [redacted IP address]] (13)Permission denied: /home/mlmillio/public_html/admin/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable[Sat Jul 14 17:45:31 2012] [error] [client [redacted IP address]] File does not exist: /home/mlmillio/public_html/500.shtml[Sat Jul 14 17:45:31 2012] [error] [client [redacted IP address]] SoftException in Application.cpp:601: Directory "/home/mlmillio/public_html/admin" is writeable by group[Sat Jul 14 16:58:39 2012] [error] [client [redacted IP address]] File does not exist: /home/mlmillio/public_html/500.shtml[Sat Jul 14 16:58:39 2012] [error] [client [redacted IP address]] SoftException in Application.cpp:601: Directory "/home/mlmillio/public_html/admin" is writeable by group[Sat Jul 14 16:13:42 2012] [error] [client [redacted IP address]] File does not exist: /home/mlmillio/public_html/404.shtml[Sat Jul 14 16:13:42 2012] [error] [client [redacted IP address]] File does not exist: /home/mlmillio/public_html/favicon.ico[Sat Jul 14 16:13:42 2012] [error] [client [redacted IP address]] File does not exist: /home/mlmillio/public_html/404.shtml[Sat Jul 14 16:13:42 2012] [error] [client [redacted IP address]] File does not exist: /home/mlmillio/public_html/favicon.ico[Sat Jul 14 16:13:42 2012] [error] [client [redacted IP address]] File does not exist: /home/mlmillio/public_html/500.shtml[Sat Jul 14 16:13:42 2012] [error] [client [redacted IP address]] SoftException in Application.cpp:256: File "/home/mlmillio/public_html/admin/install.php" is writeable by group
It sounds like your web host is not very good at all. I would suggest trying a different host if your host can't fix these problem for you. I know for a fact this script works perfectly fine a number of different servers.
I will look into that. Also, I appreciate your script, but you are rather arrogant. There is no need for it and I am sorry that you feel the need to be so.
Oh thanks. How am I arrogant exactly? Because I said your web host isn't very good? I am going to guess you are paying very little per month for it and know very little about web servers. That's fine but if you don't accept my suggestion that's your problem.