Problem installing

Million Dollar Script Forums Installation Problem installing

This topic contains 11 replies, has 2 voices, and was last updated by  Ryan 5 years, 3 months ago.

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #781

    Michael Lucius
    Participant

    I am having the same issue. I am getting the following error. “Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.”

    I know I have it in the right spot and have done all of the permissions correctly. Also, I am using cpanel on brainhost.com and filezilla.

    #782

    Ryan
    Keymaster

    Yours is not the same issue. What errors are you getting in your web servers error logs?

    What version of MySQL and PHP are running on your server? Are you able to install at all or where does it fail?

    #783

    Michael Lucius
    Participant

    Error Log:

    [Sat Jul 14 16:13:42 2012] [error] [client 24.49.68.215] File does not exist: /home/mlmillio/public_html/404.shtml
    [Sat Jul 14 16:13:42 2012] [error] [client 24.49.68.215] File does not exist: /home/mlmillio/public_html/favicon.ico
    [Sat Jul 14 16:13:42 2012] [error] [client 24.49.68.215] File does not exist: /home/mlmillio/public_html/404.shtml
    [Sat Jul 14 16:13:42 2012] [error] [client 24.49.68.215] File does not exist: /home/mlmillio/public_html/favicon.ico
    [Sat Jul 14 16:13:42 2012] [error] [client 24.49.68.215] File does not exist: /home/mlmillio/public_html/500.shtml
    [Sat Jul 14 16:13:42 2012] [error] [client 24.49.68.215] SoftException in Application.cpp:256: File “/home/mlmillio/public_html/admin/install.php” is writeable by group
    [Sat Jul 14 10:54:29 2012] [error] [client 46.165.197.151] File does not exist: /home/mlmillio/public_html/404.shtml
    [Sat Jul 14 10:54:29 2012] [error] [client 46.165.197.151] File does not exist: /home/mlmillio/public_html/robots.txt

    As soon as I hit enter on my domain/admin/install.php is when I get the 500 internal error

    PHP Ver: 3.4.10.1
    MySQL client version: 4.1.22
    cpsrvd 11.32.3.21

    #784

    Ryan
    Keymaster

    Make sure all your files have the proper permissions on them. The php files especially since it sounds like the server wants them to be something like 644

    #785

    Ryan
    Keymaster

    Also, if that really is your PHP and MySQL version then you may want to update those.

    PHP 3.4.10.1 I don’t know if it ever existed, but if it did then it probably went out of style over 10 years ago.

    MySQL 4.1.22 I am guessing the same.

    #786

    Michael Lucius
    Participant

    Have changed everything to 644 except for the three folders(777) and the config.php(666) Still the same error

    #787

    Ryan
    Keymaster

    SoftException in Application.cpp:256: File “/home/mlmillio/public_html/admin/install.php” is writeable by group

    This line means the web server group has write permissions to the file. Chmodding it to 644 gives only the owner write permissions to the file and not the group or other, they only get read permissions.

    Is there a different error in your logs now?

    #788

    Michael Lucius
    Participant

    I have no idea how to update that stuff on the hosting servers. Will have to try and contact them over the next week or so when I am not working. Also, after changing the install.php to 644 I get the following error…

    “Forbidden

    You don’t have permission to access /admin/install.php on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.”

    #789

    Michael Lucius
    Participant

    Error Log:

    [Sat Jul 14 17:50:14 2012] [error] [client 24.49.68.215] File does not exist: /home/mlmillio/public_html/403.shtml
    [Sat Jul 14 17:50:14 2012] [crit] [client 24.49.68.215] (13)Permission denied: /home/mlmillio/public_html/admin/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
    [Sat Jul 14 17:50:03 2012] [error] [client 24.49.68.215] File does not exist: /home/mlmillio/public_html/403.shtml
    [Sat Jul 14 17:50:03 2012] [crit] [client 24.49.68.215] (13)Permission denied: /home/mlmillio/public_html/admin/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
    [Sat Jul 14 17:48:11 2012] [error] [client 24.49.68.215] File does not exist: /home/mlmillio/public_html/403.shtml
    [Sat Jul 14 17:48:11 2012] [crit] [client 24.49.68.215] (13)Permission denied: /home/mlmillio/public_html/admin/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
    [Sat Jul 14 17:48:10 2012] [error] [client 24.49.68.215] File does not exist: /home/mlmillio/public_html/403.shtml
    [Sat Jul 14 17:48:10 2012] [crit] [client 24.49.68.215] (13)Permission denied: /home/mlmillio/public_html/admin/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
    [Sat Jul 14 17:48:09 2012] [error] [client 24.49.68.215] File does not exist: /home/mlmillio/public_html/403.shtml
    [Sat Jul 14 17:48:09 2012] [crit] [client 24.49.68.215] (13)Permission denied: /home/mlmillio/public_html/admin/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
    [Sat Jul 14 17:48:05 2012] [error] [client 24.49.68.215] File does not exist: /home/mlmillio/public_html/403.shtml
    [Sat Jul 14 17:48:05 2012] [crit] [client 24.49.68.215] (13)Permission denied: /home/mlmillio/public_html/admin/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
    [Sat Jul 14 17:47:47 2012] [error] [client 24.49.68.215] File does not exist: /home/mlmillio/public_html/403.shtml
    [Sat Jul 14 17:47:47 2012] [crit] [client 24.49.68.215] (13)Permission denied: /home/mlmillio/public_html/admin/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
    [Sat Jul 14 17:47:45 2012] [error] [client 24.49.68.215] File does not exist: /home/mlmillio/public_html/403.shtml
    [Sat Jul 14 17:47:45 2012] [crit] [client 24.49.68.215] (13)Permission denied: /home/mlmillio/public_html/admin/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
    [Sat Jul 14 17:47:42 2012] [error] [client 24.49.68.215] File does not exist: /home/mlmillio/public_html/403.shtml
    [Sat Jul 14 17:47:42 2012] [crit] [client 24.49.68.215] (13)Permission denied: /home/mlmillio/public_html/admin/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
    [Sat Jul 14 17:47:23 2012] [error] [client 24.49.68.215] File does not exist: /home/mlmillio/public_html/403.shtml
    [Sat Jul 14 17:47:23 2012] [crit] [client 24.49.68.215] (13)Permission denied: /home/mlmillio/public_html/admin/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
    [Sat Jul 14 17:47:19 2012] [error] [client 24.49.68.215] File does not exist: /home/mlmillio/public_html/403.shtml
    [Sat Jul 14 17:47:19 2012] [crit] [client 24.49.68.215] (13)Permission denied: /home/mlmillio/public_html/admin/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
    [Sat Jul 14 17:46:44 2012] [error] [client 24.49.68.215] File does not exist: /home/mlmillio/public_html/403.shtml
    [Sat Jul 14 17:46:44 2012] [crit] [client 24.49.68.215] (13)Permission denied: /home/mlmillio/public_html/admin/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
    [Sat Jul 14 17:45:31 2012] [error] [client 24.49.68.215] File does not exist: /home/mlmillio/public_html/500.shtml
    [Sat Jul 14 17:45:31 2012] [error] [client 24.49.68.215] SoftException in Application.cpp:601: Directory “/home/mlmillio/public_html/admin” is writeable by group
    [Sat Jul 14 16:58:39 2012] [error] [client 24.49.68.215] File does not exist: /home/mlmillio/public_html/500.shtml
    [Sat Jul 14 16:58:39 2012] [error] [client 24.49.68.215] SoftException in Application.cpp:601: Directory “/home/mlmillio/public_html/admin” is writeable by group
    [Sat Jul 14 16:13:42 2012] [error] [client 24.49.68.215] File does not exist: /home/mlmillio/public_html/404.shtml
    [Sat Jul 14 16:13:42 2012] [error] [client 24.49.68.215] File does not exist: /home/mlmillio/public_html/favicon.ico
    [Sat Jul 14 16:13:42 2012] [error] [client 24.49.68.215] File does not exist: /home/mlmillio/public_html/404.shtml
    [Sat Jul 14 16:13:42 2012] [error] [client 24.49.68.215] File does not exist: /home/mlmillio/public_html/favicon.ico
    [Sat Jul 14 16:13:42 2012] [error] [client 24.49.68.215] File does not exist: /home/mlmillio/public_html/500.shtml
    [Sat Jul 14 16:13:42 2012] [error] [client 24.49.68.215] SoftException in Application.cpp:256: File “/home/mlmillio/public_html/admin/install.php” is writeable by group

    #790

    Ryan
    Keymaster

    It sounds like your web host is not very good at all. I would suggest trying a different host if your host can’t fix these problem for you. I know for a fact this script works perfectly fine a number of different servers.

    #791

    Michael Lucius
    Participant

    I will look into that. Also, I appreciate your script, but you are rather arrogant. There is no need for it and I am sorry that you feel the need to be so.

    #792

    Ryan
    Keymaster

    Oh thanks. How am I arrogant exactly? Because I said your web host isn’t very good? I am going to guess you are paying very little per month for it and know very little about web servers. That’s fine but if you don’t accept my suggestion that’s your problem.

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