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This topic contains 1 reply, has 2 voices, and was last updated by  Ryan 1 year, 10 months ago.

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  • #2370

    Andreas
    Participant

    Hello,

    my website millionpixeldollarhomepage has some problems, and I would pay money to get them solved!
    After a fictive user (in this case me) has registered and payed, I approve the pixels and turn them into Complete Order.
    The pixels are being published…
    After ‘estimated’ 24 hours they disappear, without any reason.
    The system shows them as Complete Order…
    Can someone help me get this fixed?!

    please contact me: commerce@millionpixeldollarhomepage.com
    Thank you, Andreas

    #2371

    Ryan
    Keymaster

    Hi there,

    It sounds like you probably have your expiration time set to 1 day. You can edit the grid to change the Days to Expire.

    To do this login to the admin area and go to Manage Grids and click the Edit link on the grid in question. Change the Days to Expire to 0 and it should never expire.

    Good luck!

    Ryan

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